Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Luce ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzaluce-meal.top (the "Website") and all related food ordering, delivery, and dining services offered through it (collectively, the "Services").

By visiting, browsing, registering, or placing an order through our Website, you confirm that:

• You are at least 18 years of age, or if you are between 13 and 17 years of age, you have obtained verifiable parental or legal guardian consent;
• You have the legal capacity to enter into a binding contract under the laws of the United States;
• You have read, understood, and agree to be bound by these Terms in their entirety;
• You agree to comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services.

If you are using the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include both you personally and the entity you represent.

2. Company Information

The Services are owned and operated by:

3. Description of Services

Pizza Luce operates as a food service business offering customers the ability to browse our menu, place food orders online, arrange for delivery or pickup of prepared food items, and otherwise interact with our brand and offerings through the Website. Our Services include, but are not limited to:

• Online Menu Browsing: Users may view available food and beverage items, including descriptions, pricing, ingredients, and allergen information where provided.
• Online Ordering: Users may place orders for food and beverages for delivery or in-store pickup through the Website.
• Account Registration: Users may create an account to manage their orders, save preferences, and access loyalty programs or promotional offers.
• Payment Processing: The Website facilitates secure online payment for food orders using accepted payment methods.
• Promotions and Special Offers: We may offer limited-time promotions, discounts, coupons, or loyalty rewards programs accessible through the Website.
• Customer Support: Users may contact us through the Website for inquiries, complaints, or assistance related to their orders.

Pizza Luce reserves the right, at its sole discretion, to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

All food items are subject to availability. Menu items, pricing, and availability may vary by location and are subject to change without prior notice. We make reasonable efforts to ensure accuracy on the Website, but we do not guarantee that all menu descriptions, images, nutritional information, or pricing are complete, accurate, or current at all times.

4. User Account Registration and Obligations

4.1 Account Creation

Certain features of the Website, including placing orders and accessing account history, may require you to register for an account. When creating an account, you agree to provide accurate, current, and complete information as prompted by our registration forms. You are responsible for maintaining the accuracy of your account information and for updating it as necessary.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. Pizza Luce will not be liable for any losses arising from unauthorized use of your account due to your failure to adequately protect your credentials.

4.3 User Obligations

As a condition of using our Services, you agree to:

• Provide accurate delivery addresses, contact information, and payment details when placing orders;
• Be present at the delivery address or arrange for an authorized recipient to accept delivery;
• Pay all charges incurred in connection with your orders, including applicable taxes, delivery fees, and tips;
• Use the Services only for lawful, personal, and non-commercial purposes;
• Comply with all applicable federal, state, and local laws, including those relating to food ordering and delivery.

5. Prohibited Activities

You agree that you will not, under any circumstances, engage in any of the following prohibited activities in connection with the Services:

• Fraudulent Orders: Placing orders with no intention to pay, using fraudulent payment methods, or engaging in chargebacks in bad faith;
• Unauthorized Access: Attempting to access, probe, or test the vulnerability of the Website's systems or networks without authorization, or bypassing security measures;
• Reverse Engineering: Decompiling, disassembling, or reverse engineering any portion of the Website or its underlying software;
• Scraping and Data Mining: Using automated tools, bots, scrapers, or similar mechanisms to extract, collect, or harvest data from the Website without our prior written consent;
• Harassment: Engaging in abusive, threatening, or harassing conduct toward our staff, delivery personnel, or other users;
• Impersonation: Impersonating any person or entity, including Pizza Luce employees or representatives;
• Misuse of Promotions: Creating multiple accounts to abuse promotional codes, discounts, or loyalty rewards in a manner inconsistent with their intended use;
• Transmission of Malware: Uploading, transmitting, or distributing any viruses, malware, spyware, or other harmful code through the Website;
• Illegal Activities: Using the Services for any purpose that violates applicable federal, state, or local law, including but not limited to money laundering, fraud, or violation of consumer protection laws enforced by the Federal Trade Commission (FTC);
• Interference: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with the proper functioning of the Website.

Pizza Luce reserves the right to investigate suspected violations of these Terms and to take appropriate action, including suspending or terminating your account, refusing future orders, and reporting unlawful conduct to appropriate law enforcement authorities.

6. Payment Terms

6.1 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD). Prices are subject to change without prior notice. Applicable sales taxes will be calculated and added to your order total at checkout in accordance with federal, state, and local tax laws. You are responsible for all taxes, fees, and charges associated with your purchases.

6.2 Accepted Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the full order amount, including taxes and delivery fees.

6.3 Order Confirmation

An order is not confirmed until you receive a written confirmation from us via email or through the Website. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you believe there is an error with your order, a quality issue, or a missing item, please contact us promptly at [email protected]. We will review your request on a case-by-case basis and, at our sole discretion, may issue a refund, credit, or replacement. Refunds, when approved, will be processed to the original payment method within a reasonable time period as governed by applicable financial regulations.

6.5 Delivery Fees and Charges

Delivery fees, service charges, and minimum order requirements may apply and will be clearly disclosed before you complete your order. These charges are subject to change at any time.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website ("Content"), is the exclusive property of Pizza Luce or its content suppliers and is protected by United States and international intellectual property laws, including copyright, trademark, and trade dress laws.

7.2 Limited License

Subject to your compliance with these Terms, Pizza Luce grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with placing food orders and using our Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Use the Website or Content for commercial purposes without our prior written consent;
• Remove or alter any proprietary notices, labels, or marks on the Content;
• Use any data mining, robots, or similar data gathering and extraction tools.

7.3 Trademarks

The name "Pizza Luce," our logo, and any other product or service names, slogans, or marks displayed on the Website are registered or unregistered trademarks of Pizza Luce. Nothing in these Terms grants you any right to use our trademarks, trade names, or service marks without our prior written consent.

7.4 User-Submitted Content

If you submit reviews, feedback, comments, photographs, or other content to the Website ("User Content"), you grant Pizza Luce a worldwide, royalty-free, non-exclusive, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

8. Disclaimer of Warranties

Specifically, Pizza Luce does not warrant or represent that:

• The Website will be available, uninterrupted, timely, secure, or error-free;
• The results obtained from using the Services will be accurate or reliable;
• Any defects or errors in the Website will be corrected;
• The Website is free from viruses, malware, or other harmful components;
• All menu descriptions, pricing, or nutritional information displayed on the Website are complete and accurate at all times;
• Food items will meet your specific dietary, allergen, or quality expectations in all cases.

You acknowledge that your use of the Website and Services is at your sole risk. It is your responsibility to review all allergen and nutritional information and to consult with a healthcare professional if you have specific dietary needs or food allergies. Pizza Luce makes no guarantee that our food products are free from any specific allergen.

9. Limitation of Liability

In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages, our liability shall be limited to the greatest extent permitted by applicable law. In all cases, Pizza Luce's total aggregate liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the greater of: (a) the total amount paid by you to Pizza Luce in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) one hundred U.S. dollars ($100.00).

Nothing in these Terms shall limit or exclude liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under applicable law, including applicable consumer protection laws enforced by the Federal Trade Commission (FTC).

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of or access to the Website and Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any User Content you submit, post, or transmit through the Website;
• Any misrepresentation made by you in connection with your use of the Services.

Pizza Luce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claim.

11. Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share information about you in connection with your use of the Website. If applicable to you, our data practices may also be governed by the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), as well as other applicable state and federal privacy laws. By using our Services, you consent to the data practices described in our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or relating to them, or your use of the Services, shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state where Pizza Luce is registered and operates, without regard to conflict of law principles.

To the extent that any legal action or proceeding is not subject to the arbitration provisions set forth in Section 13 below, you and Pizza Luce agree to submit to the exclusive jurisdiction of the federal and state courts located in the United States, and you waive any objection to such jurisdiction or venue. You further agree that you will not bring any claim against Pizza Luce in any other jurisdiction.

Your use of the Website and our Services is also subject to all applicable federal laws and regulations of the United States, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices in commerce;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The Electronic Communications Privacy Act;
• The Americans with Disabilities Act (ADA) as applicable to digital services;
• All applicable state and local food service, health, and safety regulations.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Pizza Luce at [email protected] to describe the nature of your dispute and allow us a reasonable opportunity to resolve the matter informally. We will make good-faith efforts to resolve any dispute within thirty (30) days of receiving your notice.

13.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this arbitration agreement, shall be determined by binding arbitration administered by a recognized arbitration organization in accordance with its applicable rules. The arbitration shall take place in the United States. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR MULTI-PLAINTIFF ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Nothing in this Section shall limit either party's right to file a complaint with any governmental or regulatory authority.

14. Third-Party Links and Services

The Website may contain links to third-party websites, services, or applications ("Third-Party Sites") that are not owned or controlled by Pizza Luce. These links are provided solely for your convenience and informational purposes. Pizza Luce has no control over, and assumes no responsibility for, the content, privacy policies, terms of service, or practices of any Third-Party Sites. The inclusion of any link does not imply endorsement by Pizza Luce.

We strongly encourage you to review the terms of service and privacy policies of any Third-Party Sites you visit. Your interactions with Third-Party Sites are solely between you and such third parties, and Pizza Luce shall have no liability arising from such interactions.

15. Food Safety and Allergen Disclaimer

Pizza Luce takes food safety seriously and adheres to applicable federal and state food safety regulations, including guidelines set forth by the U.S. Food and Drug Administration (FDA) and applicable state health departments. However, please be aware of the following:

• Our food may be prepared in facilities that handle common allergens, including but not limited to gluten, dairy, eggs, nuts, soy, shellfish, and fish;
• We cannot guarantee that any menu item is completely free from allergens or cross-contamination;
• Customers with food allergies or dietary restrictions should contact us directly at [email protected] before placing an order to discuss specific requirements;
• Nutritional information provided on the Website is approximate and may vary based on preparation methods and ingredient substitutions.

Pizza Luce shall not be liable for any adverse reactions, allergic responses, or health issues arising from the consumption of our food products, except to the extent required by applicable law.

16. Term and Termination

16.1 Term

These Terms shall remain in full force and effect for as long as you access or use the Website or Services, or maintain an account with us.

16.2 Termination by You

You may terminate your account and stop using our Services at any time by contacting us at [email protected] and requesting account deletion. Please note that any outstanding orders placed prior to termination remain subject to these Terms.

16.3 Termination by Pizza Luce

Pizza Luce reserves the right, at its sole discretion, to suspend or terminate your access to the Website and Services, with or without notice, for any reason, including but not limited to:

• Your breach or alleged breach of any provision of these Terms;
• Fraudulent, abusive, or otherwise illegal activity;
• Conduct that is harmful to other users, third parties, or the interests of Pizza Luce;
• Non-payment or repeated chargebacks;
• Any other reason at our sole discretion.

16.4 Effect of Termination

Upon termination of your account or access to the Services, all licenses and rights granted to you under these Terms will immediately cease. Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property, disclaimer of warranties, limitation of liability, indemnification, and governing law) shall survive any termination or expiration of these Terms.

17. Changes to Terms of Service

Pizza Luce reserves the right to modify, update, or revise these Terms at any time, at its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice of material changes through the Website or via email to the address associated with your account, where reasonably practicable.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the revised Terms, you must stop using the Website and Services immediately. We encourage you to review these Terms periodically to stay informed of any changes.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

19. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and Pizza Luce with respect to your use of the Website and Services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, relating to the subject matter hereof.

The failure of Pizza Luce to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Pizza Luce to be effective.

20. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, government restrictions, war, terrorism, civil unrest, labor disputes, power outages, internet service disruptions, or supply chain interruptions. In such circumstances, Pizza Luce will make reasonable efforts to resume Services as soon as practicable.

21. Accessibility

Pizza Luce is committed to making our Website accessible to all users, including individuals with disabilities, in accordance with applicable provisions of the Americans with Disabilities Act (ADA) and other applicable accessibility standards. If you experience difficulty accessing any portion of our Website or Services, please contact us at [email protected] and we will make reasonable efforts to assist you.

22. Electronic Communications

By using our Website and Services, you consent to receive electronic communications from Pizza Luce, including order confirmations, receipts, promotional materials, and legal notices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you need to contact us for any reason related to your use of our Services, please reach out to us using the following contact details:

We strive to respond to all inquiries within a reasonable timeframe during normal business hours. For urgent matters related to food safety or order issues, please contact us as promptly as possible via email.